Senior IT Systems Coordinator

6 days ago


Poole, Poole, United Kingdom Collaborate Recruitment Full time

**Job Description:**

The IT Systems Analyst will be responsible for:

  • Reporting to the IT Manager, and working alongside a small but agile IT team, the ideal candidate will be managing and configuring software applications, as well as supporting the wider business with queries, mostly on the software side.
  • Logging, monitoring, and updating tickets on the IMS (internal management system).
  • Managing and configuring software and hardware.
  • Setting up new user accounts and access permissions.
  • Updating and creating Qlik / SQL / ODBC reports.
  • Maintaining systems and monitoring performance.
  • Creating and maintaining technical documents, manuals, and IT policies.
  • Working with the wider IT team on ad-hoc projects and other associated implementation projects.
  • Supporting internal users on a number of internal CRM / ERP and other software packages – troubleshoot, training, updates, etc.

The ideal candidate will have previous experience of working in an IT team, within either a business systems / IT support or similar role. They will also have experience of SQL / MySQL / Qlik / QlikView or other similar, and strong Excel / VBA / ODBC skills are ideal.



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