Senior IT Systems Coordinator
6 days ago
**Job Description:**
The IT Systems Analyst will be responsible for:
- Reporting to the IT Manager, and working alongside a small but agile IT team, the ideal candidate will be managing and configuring software applications, as well as supporting the wider business with queries, mostly on the software side.
- Logging, monitoring, and updating tickets on the IMS (internal management system).
- Managing and configuring software and hardware.
- Setting up new user accounts and access permissions.
- Updating and creating Qlik / SQL / ODBC reports.
- Maintaining systems and monitoring performance.
- Creating and maintaining technical documents, manuals, and IT policies.
- Working with the wider IT team on ad-hoc projects and other associated implementation projects.
- Supporting internal users on a number of internal CRM / ERP and other software packages – troubleshoot, training, updates, etc.
The ideal candidate will have previous experience of working in an IT team, within either a business systems / IT support or similar role. They will also have experience of SQL / MySQL / Qlik / QlikView or other similar, and strong Excel / VBA / ODBC skills are ideal.
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