Administrative Support Officer
2 weeks ago
About the Role
This is an exciting opportunity to join our friendly Reception Team at the Sussex Orthopaedic Treatment Centre at The Princess Royal Hospital in Haywards Heath. We are looking for an enthusiastic and motivated individual to provide a comprehensive, efficient, and accurate administrative service.
Main Responsibilities
The successful candidate will be responsible for managing their own workload and acting on an independent basis as required. This includes adhering to the Access Policy, Waiting Time Targets, and Partial Booking. The post holder will work as part of the inpatients and outpatients team as well as with clinical staff to deliver the highest standards of administrative support possible for all patients and staff.
Requirements
The ideal candidate will have good working knowledge of administrative and secretarial practice, experience of customer/patient-facing roles, and the ability to communicate appropriately and sensitivity to patients and carers maintaining confidentiality. Advanced keyboard skills and excellent working knowledge of all Microsoft applications are also essential. The post holder will complete an orientation period to the area in accordance with the Trust's induction programme and will be supported in their ongoing professional development.
About Us
At University Hospitals Sussex NHS Foundation Trust (279), we value diversity and want you to feel included. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with compassion and empathy, and we go above and beyond to meet their needs. Our Wellbeing Programme for staff is extensive and designed to support you when you need it, including flexible working to support work-life balance.
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