Industrial Field Service Technician

6 hours ago


Rowley Regis, Sandwell, United Kingdom Dawsongroup Plc Full time

We are seeking a highly skilled Industrial Field Service Technician to join our team at Dawsongroup Plc. As an Industrial Field Service Technician, you will be responsible for maintaining and repairing specialist vehicles and equipment in the field.

About the Role

This is an exciting opportunity for a skilled individual who is passionate about delivering exceptional service and ensuring the smooth operation of our fleet.

  • Fault diagnosis and repair of specialist vehicles and equipment.
  • Ensure all work is completed safely and complies with industry guidelines.
  • Administrative responsibilities including accurate and timely written reports.
  • Evaluating, modifying, and preparing machines for hire at Dawsongroup Plc depots and customer locations.
  • First Line Repair, Fault Reporting, and technical advice to third-party engineers.

You will be working closely with our customers to ensure that their needs are met and that they receive the highest level of service possible.

Key Responsibilities

  1. Maintain and repair specialist vehicles and equipment in the field.
  2. Diagnose faults and implement repairs efficiently.
  3. Collaborate with colleagues to achieve team goals.
  4. Develop and maintain excellent relationships with customers.

Requirements

  • A City and Guilds/ONC level 3 qualification or equivalent.
  • Experience working with hydraulics, pneumatics, electrical circuits, gearboxes, or sweeper vehicles.
  • Excellent communication skills and customer service abilities.
  • Flexible approach to work with minimal supervision.
  • A Full, Clean UK driving licence.

Benefits

  • Competitive Salary + Overtime Pay + Van + Door-to-Door Pay + Tools.
  • Control/Service Centre job bookings.
  • Limited 'out of patch' work.
  • No weekends or call-outs.
  • 24 Days holiday + 1 day birthday holiday + bank holidays.
  • Employer-supported volunteering days.
  • Life Assurance x2 Annual salary.
  • Cycle to work scheme.
  • Internal promotion pathways.
  • Refer a friend scheme earning up to £200.
  • Flu Jab.
  • Annual Health Assessment.

Dawsongroup Plc is an equal opportunity employer, encouraging applications from candidates of all backgrounds and experiences.

Estimated Salary: £40,000 - £60,000 per annum, depending on experience.



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