Field Technical Support Professional

4 days ago


Liverpool, Liverpool, United Kingdom ZipRecruiter Full time

Kishmish, Inc is seeking a Field Technical Support Professional to join our team in Syracuse, NY. As a Field Technical Support Professional, you'll provide technical support to end-users, assist in the installation and configuration of software applications and systems, and troubleshoot hardware issues. You'll also collaborate with other IT team members to escalate and resolve complex technical issues.

About the Job
  • Technical Skills: Familiarity with Microsoft desktops and server platforms, Microsoft Office Suites, Office 365 environments, backup and endpoint protection, line of business applications, network routing, switching, firewall, and various network protocols.
  • Customer-Centric: A focus on customer satisfaction and providing outstanding service.

We offer a competitive salary range of $70,000 - $90,000 per year, depending on experience. In addition to a competitive salary, we offer health insurance, 401(k) plan, dental, life, and vision insurance, paid time off/holidays, flex time, and work from home options.



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