International Trade Coordinator
4 days ago
We are seeking a skilled International Trade Coordinator to join our team at Pertemps Birmingham Commercial. This role is responsible for managing the complete order process and logistics for both domestic and international customers.
The ideal candidate will have previous experience in a customer-facing administrative role, ideally in logistics or a manufacturing setting. Knowledge of import/export regulations and logistics, including Incoterms and customs processes, is also required.
This is a full-time opportunity with flexibility for occasional overtime as needed. The successful candidate will work closely with Sales Managers, Logistics Managers, and CSR colleagues to ensure smooth order fulfilment from receipt to delivery.
Key Responsibilities:
- Manage end-to-end order process, including receipt, processing, and delivery on Oracle.
- Process and manage domestic and international orders, handling all documentation and customer requests.
- Ensure excellent customer relations, coordinating order details from receipt to product delivery.
- Work with logistics, sales teams, and carriers to coordinate transportation and track shipments.
Requirements:
- Previous experience in a customer-facing administrative role, ideally in logistics or a manufacturing setting.
- Knowledge of import/export regulations and logistics, including Incoterms and customs processes.
- Experience working with freight forwarders and third-party logistics providers.
- General education in English and Mathematics; familiarity with databases and ordering systems preferred.
Working Conditions:
- Location: On-site at the Birmingham facility.
- Schedule: Full-time, with flexibility for occasional overtime as needed.
Salary: £37,000 - £40,000 per annum
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