Food Service Operations Manager

2 weeks ago


Birmingham, Birmingham, United Kingdom Compass UK & Ireland Full time

Company Overview

Restaurant Associates is a leading provider of exceptional hospitality experiences. We collaborate with our partners to deliver outstanding food, drink, and services that exceed client expectations.

Salary

We offer a competitive salary of £40,000 (DOE), plus a comprehensive benefits package that includes a contributory pension scheme, career development opportunities, and more.

Job Description

As our General Manager, you will oversee the daily operations of our restaurant, retail, and hospitality services on-site. You will be responsible for managing a team of staff, ensuring customer satisfaction, and maintaining high standards of food safety, health, and hygiene.

Key Responsibilities:

  • Supervise daily operations, including staff management, inventory control, and quality assurance
  • Maintain positive relationships with clients and ensure we meet their expectations
  • Develop and implement strategies to improve customer satisfaction and increase revenue
  • Manage budgets, forecasts, and financial reports to ensure commercial success
  • Collaborate with the Account Manager to achieve agreed-upon targets and objectives

Requirements

To succeed in this role, you will need:

  • A successful background in contract catering, hospitality, or retail catering
  • Excellent management, communication, and leadership skills
  • A good understanding of financial management, report writing, and analytical problem-solving
  • The ability to work collaboratively as part of a team and build strong relationships with colleagues and clients

Benefits

In addition to a competitive salary, you can expect a range of benefits, including:

  • Contributory pension scheme
  • Opportunities for career growth and professional development
  • Access to employee discounts and rewards programs
  • A dynamic and supportive work environment


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