Food Service Operations Manager
2 weeks ago
Company Overview
Restaurant Associates is a leading provider of exceptional hospitality experiences. We collaborate with our partners to deliver outstanding food, drink, and services that exceed client expectations.
Salary
We offer a competitive salary of £40,000 (DOE), plus a comprehensive benefits package that includes a contributory pension scheme, career development opportunities, and more.
Job Description
As our General Manager, you will oversee the daily operations of our restaurant, retail, and hospitality services on-site. You will be responsible for managing a team of staff, ensuring customer satisfaction, and maintaining high standards of food safety, health, and hygiene.
Key Responsibilities:
- Supervise daily operations, including staff management, inventory control, and quality assurance
- Maintain positive relationships with clients and ensure we meet their expectations
- Develop and implement strategies to improve customer satisfaction and increase revenue
- Manage budgets, forecasts, and financial reports to ensure commercial success
- Collaborate with the Account Manager to achieve agreed-upon targets and objectives
Requirements
To succeed in this role, you will need:
- A successful background in contract catering, hospitality, or retail catering
- Excellent management, communication, and leadership skills
- A good understanding of financial management, report writing, and analytical problem-solving
- The ability to work collaboratively as part of a team and build strong relationships with colleagues and clients
Benefits
In addition to a competitive salary, you can expect a range of benefits, including:
- Contributory pension scheme
- Opportunities for career growth and professional development
- Access to employee discounts and rewards programs
- A dynamic and supportive work environment
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