Water Operations Coordinator
4 weeks ago
At Culligan UK limited, we are proud to be part of the international Culligan group. Our companies work together to provide better water for our customers and consumers around the world.
The role of Service Centre Supervisor is a vital part of our Operations Team. This position ensures that operational processes run smoothly, staff are supported and engaged, and customer expectations are consistently met.
The key responsibilities of the Service Centre Supervisor include:
- Ensuring daily operations are efficient and compliant with Service Level Agreements
- Leading and motivating the service team, including Water Delivery Drivers and Technicians
- Assisting in training and development of staff to meet operational standards
- Coordinating deliveries, installations, and maintenance services for optimal customer satisfaction
- Managing stock levels and assisting with inventory control
- Working closely with management to achieve departmental goals and objectives
- Supporting team members with issues and concerns in daily operations
- Ensuring health and safety compliance within the service centre
- Contributing to performance reviews and recruitment processes
The ideal candidate will have:
- Strong leadership and communication skills
- The ability to work in a fast-paced environment and make effective decisions
- Experience in managing teams, preferably in operations or service-oriented roles
- Organisational skills to maintain smooth daily operations
- Proficient in daily reporting and data analysis
Culligan UK limited offers a range of benefits, including a Monday to Friday working pattern, 23 days' holiday plus Bank Holidays, a company pension scheme, and enhanced paternity and maternity benefits.
We are committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimising the impact on the environment.
At Culligan UK limited, we are committed to the growth and development of our employees. We offer opportunities for career progression and a supportive work environment.
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