IT Infrastructure Professional

4 days ago


London, Greater London, United Kingdom Chapman Tate Associates Full time £30,000

2nd Line Engineer Role

At Chapman Tate Associates, we are seeking a skilled 2nd Line Engineer to join our team. As a key member of our MSP client's IT infrastructure and cloud support team, you will play a vital role in delivering exceptional service to our clients.

We are looking for an individual with a strong background in IT infrastructure and cloud technologies, who is passionate about troubleshooting, resolving, and maintaining complex technical issues. The ideal candidate will have experience working with Windows and Linux environments, as well as cloud platforms such as Microsoft Azure or AWS.

In this role, you will be responsible for providing 2nd line technical support for a range of IT infrastructure and cloud environments. This includes diagnosing and resolving hardware, software, and network issues, collaborating with the 1st and 3rd line teams to escalate and resolve complex technical problems, implementing and maintaining cloud services, and contributing to the deployment and management of virtualized environments (VMware, Hyper-V).

We offer a competitive salary of £30,000, opportunities for career progression, exposure to a variety of technologies and professional development opportunities, a collaborative and supportive work environment, and the chance to work with a forward-thinking MSP at the forefront of IT innovation.



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