Service Engineer: Installation and Maintenance Specialist

4 days ago


St Albans, Hertfordshire, United Kingdom Avidity Science - EMEA Full time

Avoidity Science - EMEA: A Leading Provider of Scientific Solutions


We are seeking a skilled Field Service Engineer to join our team in the UK. As a key member of our service team, you will be responsible for delivering exceptional service to our clients, focusing on the installation and maintenance of biosafety airflow cabinets, reverse-osmosis water systems, and other laboratory equipment.


About the Role:


As a Field Service Engineer, you will:



  • Provide top-notch service to our clients, ensuring the optimal performance of our laboratory equipment.
  • Conduct on-site preventive maintenance, fault finding, repairs, and emergency response visits to minimize downtime and maximize client satisfaction.
  • Maintain accurate service documentation and communicate effectively with our Service Office team to ensure seamless collaboration.
  • Manage car stock inventory of spare parts and adhere to Health and Safety procedures to guarantee a safe working environment.

Requirements:


To be successful in this role, you will need:



  • Qualifications: NVQ or higher in Mechanical, Electrical, or Chemical Engineering, or proven experience.
  • Experience: Previous experience in a field-based technical support role as a Service Engineer, Test Engineer, or other field-based support. Previous Clean-air or biosafety cabinet experience will be a distinct advantage.
  • Skills: Strong knowledge of electrical/mechanical equipment, excellent organizational skills, and a professional approach to work.
  • Flexibility: Willingness to work flexible hours, including some weekends and public holidays, and provide out-of-hours cover on a rota basis.
  • Travel: This field-based role covers the South East and Cambridgeshire. You'll need to be located under 80 minutes' drive from Cambridge (ideally in the Herts, Bucks, Beds area), with regular travel expected to London, Cambridge, Oxford, and beyond.

What We Offer:


Avidity Science - EMEA provides a range of benefits to support your career growth and well-being, including:



  • Vitality Private Healthcare
  • Health Cash Plan
  • Mental health support services, including counselling options.
  • Employee Assistance Programme
  • Cycle to Work Scheme
  • Workplace Nursery Scheme
  • Team Social Activities

Join Our Team:


If you have a full UK driving license, the right to work in the UK, and a passion for delivering exceptional service, we'd love to hear from you. Apply now to become a part of our innovative and supportive team at Avidity Science - EMEA.



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