Financial Operations Coordinator

2 weeks ago


Grangemouth, Falkirk, United Kingdom Carbon Group Full time
About the Job

We're looking for an experienced Finance Services Administrator to join our team at Carbon Group, located in Grangemouth, Scotland. As a key member of our finance team, you'll play a crucial role in supporting our operations.

Key Responsibilities:

  1. Raise and review high-volume sales invoices, ensuring accuracy and timeliness.
  2. Liaise with customers onboarding, handle general queries, and manage documentation for signature.
  3. Contribute to credit control efforts, focusing on timely payments from clients.
  4. Support the management team with queries and tasks, promoting a collaborative environment.
  5. Manage support tickets, allocate them to engineers, and update customer records accurately.
  6. Process sales orders, challenge data inaccuracies, and coordinate orders with our Support team.
  7. Deliver sales reports and day-to-day tasks support to senior leadership, driving business growth.
  8. Collaborate with the sales team on account review documents and contracts, enhancing customer relationships.
  9. Provide excellent customer service through handling incoming queries via phone and email.

What We Offer:

This role comes with a competitive salary of £22,900-£25,500 per annum, depending on experience. You'll also enjoy learning and development opportunities, staff social events, and career progression possibilities through focused training and coaching.



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