Apprentice Quality Assurance Specialist

1 day ago


Gloucester, Gloucestershire, United Kingdom ZipRecruiter Full time

Job Summary

We are seeking a highly motivated and detail-oriented Apprentice Quality Engineer to join our team at ZipRecruiter. As an Apprentice Quality Engineer, you will play a critical role in ensuring the quality of our products and services.

Key Responsibilities

  1. Investigate and resolve quality-related issues raised by customers, identifying root causes and implementing permanent corrective actions.
  2. Collaborate with internal and external stakeholders to resolve quality issues efficiently, ensuring compliance with quality and safety standards.
  3. Monitor and update quality dashboards and key performance indicators, including defects per unit monitoring.
  4. Promote the use of customer-driven techniques for continuous improvement, such as 8D Problem Solving Methodology and Measurement System Analysis.
  5. Lead and participate in cross-functional teams to drive corrective actions and solve customer-facing problems, guiding teams to perform root cause analysis and resolve issues.
  6. Independently determine approaches and assigned tasks.

Requirements

  1. Relevant STEM degree or equivalent work experience.
  2. Experience with 8D Methodology.
  3. Advantageous experience working in the Life Science industry or Plastics/Injection Molding environment.
  4. Working knowledge of 5 Whys and Fishbone Diagram.
  5. Advanced Excel skills, including Pivot Tables and Charts such as Pareto's.
  6. Ability to work in a diverse and dynamic environment.
  7. Planning and prioritizing activities.
  8. Good communication and interpersonal skills.
  9. Ability to present data effectively.
  10. Analytical skills.

Working Conditions

  1. Some travel, including international travel, may be required.
  2. Position will be Fully On-site (Wotton).
  3. Own transport required due to rural location.


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