Care Home Administrator

24 hours ago


Tewkesbury, Gloucestershire, United Kingdom Barchester Healthcare Full time
About the Role

We are seeking an experienced and dedicated Administrator to join our team at Barchester Healthcare. As a key member of our management team, you will provide essential support to the General Manager, ensuring the efficient running of our high-quality care home.

Key Responsibilities
  • Manage customer experience elements, including enquiries and showrounds, to promote a warm and welcoming environment for residents, staff, and visitors.
  • Drive occupancy and reputation of the care home through community engagement.
  • Support resident and family feedback with a focus on customer care.
  • Assist with recruitment, payroll, and HR administration, including employee queries and training.
  • Ensure secure storage of personal files and manage safe contents, petty cash, and resident fund accounts.
Requirements
  • Experience in a customer-facing role and previous involvement in HR administration and recruitment.
  • High level of attention to detail and ability to prioritise.
  • Proficient user of Microsoft, specifically Word, Excel, and Outlook.
  • CIPD qualification beneficial.
What We Offer
  • Rewarding Excellence bonus for Good or Outstanding CQC inspection.
  • Unlimited access to refer-a-friend scheme and retail and leisure discounts.
  • Free access to medical specialists, counselling, and legal services.
  • Tax code review service and option to join staff lottery.

Barchester Healthcare is a supportive and empowering employer, dedicated to ensuring our team's contribution is valued. If you are looking to develop your administrative career, we offer progression opportunities and a rewarding work environment.



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