Hotel Service Ambassador

4 days ago


Sheffield, Sheffield, United Kingdom Radisson Hotel Group Full time

At Radisson Hotel Group, we're committed to delivering exceptional service and creating unforgettable moments for our guests. As a Guest Service Agent (Breakfast), you'll be part of a dynamic team that's passionate about making every moment matter.


We're looking for a talented individual who shares our commitment to service excellence and is passionate about creating extraordinary experiences for our guests. As a key member of our food and beverage team, you'll work proactively to ensure guest satisfaction and the smooth running of our breakfast service.


What We Offer Our Guest Service Agent


  • A competitive compensation and benefits package, including special rates for our team members and their families while traveling and staying in our hotels
  • Opportunities for growth and development through our Radisson Academy, with access to over 20,000 learning modules and programs
  • A contributory pension scheme and life assurance
  • Complimentary meal on duty and uniform
  • Access to our Employee Assistance Programme through UNUM
  • Fantastic opportunities to progress and develop your career
  • 28 days' holiday for full-time team members
  • Free use of our leisure, pool, and gym facilities at off-peak times (where applicable)

The Guest Service Agent Role


As a Guest Service Agent, you'll be responsible for delivering exceptional service to our guests, working proactively to ensure their satisfaction and the smooth running of our breakfast service. You'll be part of a team that's passionate about creating memorable moments for our guests, and you'll have the opportunity to develop your skills and career with us.


Qualities We're Looking For In Our Guest Service Agent


  • Flexibility and a positive attitude
  • An eye for detail and a creative problem-solving approach
  • Passion for creating extraordinary service and a commitment to delivering exceptional guest experiences
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Experience in a similar position is beneficial but not essential


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