Digital Research Strategist

7 days ago


Leeds, Leeds, United Kingdom Mastek UK Ltd Full time
About the Role

We are seeking an experienced Digital Research Strategist to join our team at Mastek UK Ltd. As a key member of our user experience research team, you will play a crucial role in delivering high-quality research to inform the design of digital products and services.

Key ResponsibilitiesUser-Centred Design

Scope and deliver components of end-to-end user research activities in a variety of programme contexts. Recommend and execute appropriate user research activities based on project needs. Create and maintain phase-appropriate user research deliverables. Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling communication. Respond to challenges, supporting the team to reach a resolution.

Stakeholder Management

Effectively communicate with stakeholders within your client team, ensuring alignment and buy-in. Upskill and educate stakeholders and colleagues on user-centred design approaches and methods. Show commercial awareness, looking for new opportunities to deliver for the client or identifying opportunities for cross-selling services.

Business Development

Play a supporting role in creating persuasive business proposals. Apply user-centred design and agile approaches to bids for transformation projects, ensuring alignment with client needs and expectations.

Community Development

Contribute to the evolution of Mastek's user-centred design and consulting strategy. Support the development of propositions and 'points of view' for applying design thinking approaches in new markets and clients.

RequirementsExperience

At least 5 years of relevant user research experience within agile teams and complex programmes. Demonstrated application of user research methods and tools. Proven experience in conducting user research and translating findings into actionable insights.

Skills

Strong stakeholder management and communication skills, with the ability to gain buy-in for approach. Strong facilitation skills for both remote and in-person workshops, meetings and research sessions.

Location: Flexible (Remote, with options to work from offices in Reading and Leeds. You may be required to work part-time from client offices.)



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