Customer Delivery Driver
4 weeks ago
About the Role
We are seeking a skilled and customer-focused Customer Delivery Driver to join our team at Tesco. As a key member of our delivery team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive their shopping in a timely and efficient manner.
Key Responsibilities
- Deliver customer shopping trips in a safe and efficient manner
- Provide excellent customer service and respond to customer queries and concerns
- Ensure that the van and trays are clean and tidy at all times
- Load and unload the van as required
- Manage customer substitutions and refunds
- Call customers before arriving at their property if early
- Call the store if running 30 or more minutes late
Requirements
- A valid UK/EU/EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points
- Ability to work independently and as part of a team
- Excellent communication and customer service skills
- Ability to lift and move heavy objects
- Flexibility to work a variety of shifts, including evenings and weekends
What's in it for you?
- Competitive hourly rate starting at £12.92, increasing to £14.05 for stores inside the M25
- Opportunity to work a minimum of 16 guaranteed hours per week, with flexibility to work fewer hours
- Access to free wellbeing services and a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Uniform provided and policies to support you for all of life's moments, big and small
Why choose Tesco?
We are a leading retailer with a commitment to customer satisfaction and employee well-being. As a Tesco Delivery Driver, you will have the opportunity to work with a talented team, develop your skills and knowledge, and enjoy a range of benefits and rewards.
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