Strategic Partnership Manager

1 month ago


London, Greater London, United Kingdom Uber Full time
About Uber

Uber's mission is to revolutionize the way people move and receive goods. We partner with retailers to transform their delivery experience through innovative solutions and technological advancements.

About The Role

As a Strategic Partner Lead, you will oversee the growth of one of our largest grocery accounts while managing a diverse portfolio of smaller partners. You will develop and execute strategies to drive explosive growth for both Uber Eats and our partners, while delivering unparalleled user experiences.

Key Responsibilities
  1. Own the Partnership: Take full ownership of one of our premier grocery accounts, collaborating closely with their leadership to grow their business sustainably while ensuring Uber Eats becomes their go-to delivery platform.
  2. Drive Growth: Develop and execute ambitious growth plans—whether that's expanding to new locations or boosting performance at existing ones through innovative marketing strategies and product optimization.
  3. Lead with Data: Use an analytical approach to prioritize initiatives that deliver the highest ROI. Your decisions will be data-driven, laser-focused on creating maximum value for both Uber Eats and our partners.
  4. Shape the Future: Lead high-impact commercial discussions, securing long-term, mutually beneficial agreements that solidify Uber Eats' role as a critical growth partner for your accounts.
  5. Team Leadership: Manage a high-performing team of Account Managers, providing strategic guidance and acting as the escalation point for key accounts.
Requirements
  1. 7+ years of customer or client-facing experience ideally in Tech, Retail, or FMCG, with previous customer-facing experience at executive levels.
  2. 2+ years of line management experience leading and coaching others to deliver successful outcomes.
  3. Commercial acumen. Ability to take big picture ideas and projects and break them into actionable steps with ambitious targets for completion.
  4. Great project manager who can create meticulously detailed execution plans for large-scale projects.
  5. Data-driven decision-making mentality and sound business judgment through strong analytical thinking.


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