International Move Specialist
3 weeks ago
Job Title: International Move Specialist
About the RoleThis is an exciting opportunity to join our team as an International Move Specialist. We are a leading services organisation, and we are actively seeking a highly skilled and experienced professional to manage moves from inquiry to closing.
Key Responsibilities- Manage moves from initial contact to completion, ensuring seamless execution and exceptional client satisfaction.
- Actively manage files to company standards, adhering to guidelines and best practices at all times.
- Enter accurate and timely client records on our computer system, maintaining up-to-date information for smooth move coordination.
- Proactively assist clients with queries, obtaining information when necessary and resolving issues promptly.
- Demonstrate a proactive approach to potential problems, acting quickly to resolve them and maintain high-quality service standards.
- Identify opportunities for quality improvement and share innovative ideas to enhance our services.
- Build and maintain strong working relationships within the team, with other departments, and with subcontractors and suppliers.
- Respond to inter-departmental queries in a timely and friendly manner, ensuring effective communication and collaboration.
- Ensure relevant parties receive all necessary documentation in a timely and polite manner, keeping them informed of move details.
- Provide backup support to colleagues, ensuring client satisfaction and continuity of service.
- Embody our company's core values and conduct business with integrity, honesty, and ethics.
The successful candidate will have previous experience in move management, household goods, relocation services, or logistics. A strong understanding of international moving processes and procedures is essential.
BenefitsWe offer a competitive salary of $80,000 - $100,000 per year, depending on experience, plus benefits and bonus opportunities. Remote work options are available, and we provide ongoing training and development to ensure your continued growth and success.
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