Customer Service Debt Collector

1 week ago


Birmingham, Birmingham, United Kingdom CV-Library Full time
Role Overview

This is an excellent opportunity to join our Income Management team as a customer service debt collector. As a member of our team, you will be responsible for pursuing the recovery of all debts promptly, including rent arrears, service charges, garages, recharges, and other debts owed.

Key responsibilities will include maximizing income by efficiently handling various debts, delivering exceptional customer service, and offering guidance on debt management and financial well-being. A strong customer focus and a willingness to go the extra mile to reflect our organizational values are essential.

You will work closely with colleagues to achieve our goals and contribute to our mission of reducing overall debt within the organization.

Successful candidates will have excellent communication skills with the ability to adapt their style to deal with sensitive queries.



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