Retail Operations Manager

1 day ago


Knaresborough, North Yorkshire, United Kingdom Mind Retail Full time
About the Role

As a Retail Shop Manager at Mind Retail, you will be responsible for driving the performance of our retail operations, maximising profits and delivering exceptional customer service. You will lead a diverse team of staff and volunteers, creating a caring and supportive environment that allows individuals to flourish.

Mind Retail's charity shops play a vital role in raising funds for mental health support services across England and Wales. As a Shop Manager, you will have the opportunity to make a meaningful impact on people's lives and contribute to our mission to ensure everyone with a mental health problem gets the support and respect they deserve.

We are seeking an experienced retail manager or similar professional with excellent leadership and commercial awareness skills. The ideal candidate will have a strong customer focus, ability to plan and prioritise workload, and demonstrate our values and behaviours.

The salary for this role is estimated to be around £30,000 - £35,000 per annum, depending on location and experience. In addition to a competitive annual salary, you will also receive 25 days' paid holiday per year (pro-rata for part-time employees), development workshops and courses, comprehensive induction programmes, and access to exclusive discounts and benefits.


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