Salesforce Business Development Specialist

4 days ago


London, Greater London, United Kingdom JTC Group Full time
Job Title: Salesforce Business Development Specialist

Estimated Salary: £60,000 - £70,000 per annum

Job Summary:

We are seeking an experienced Salesforce Business Development Specialist to join our Group Digital BD&M team.

As a Salesforce Business Development Specialist, you will be responsible for supporting and developing a sophisticated CRM, marketing automation and marketing technology function to the JTC Group.

You will work closely with the divisional marketing teams to deliver business development and marketing plans.

Key Responsibilities:

• User Adoption - Provide training and support to users on system and process queries

• Automation - Assist with process automation using Salesforce tools such as Process Builder, Workflows, Formulas, Flow, Assignment Rules, Email Alerts

• Reporting - Deliver custom reports and dashboards to measure sales activity and performance within Sales Cloud, Financial Services Cloud and CRM Analytics

• Data Integrity - Support users with data deletion, merging records

• Configuration - Set up new users, implement new fields, page layouts, in-app guidance

• Integrations - Assist with evaluating and implementing new CRM Tools integrated into Salesforce

• User Adoption - Provide training and support to users on system and process queries

• Campaigns - Support the marketing automation specialist to develop automation campaigns and automation rules

• General - Adhere to CPD requirements, adhere to JTC core values and expected behaviors



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