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Partner Onboarding Specialist

1 month ago

Derbyshire, United Kingdom Frasers Group Full time
Job Description

This is an exciting opportunity to join Frasers Group as a Partner Onboarding Specialist. As a key member of our team, you will be responsible for onboarding new partners onto our dropship operating model. You will work closely with internal and external stakeholders to ensure a smooth onboarding process, mitigating risks and identifying opportunities for process and product data improvement.

The ideal candidate will have a technical background and strong administrative skills, with experience working with projects and delivering to deadlines. You will be confident in working with internal and external stakeholders to manage an efficient onboarding process and have a proactive approach to problem-solving.

As a Partner Onboarding Specialist, you will be responsible for:

  • Holding technical discovery meetings with partners to assess their capabilities for onboarding as a dropship partner
  • Hand-holding partners during the onboarding process, ensuring all data is flowing through the systems correctly, including handling test orders and returns
  • Being a technical point of contact during and post-onboarding for our Dropship partners and owning all onboarding workstreams
  • Gathering requirements for the onboarding and coordinating across teams to ensure timely delivery
  • Making sure product data and imagery are up to the expected standard
  • Helping partners with product data enrichment and education on the importance of it prior to launching it online
  • Executing daily site checks
  • Ensuring any documentation and tooling required is updated in a timely fashion
  • Seeking continuous improvement opportunities and proactively implementing them

Frasers Group offers a wide range of benefits and perks for our colleagues, including a benefits package, reward and recognition schemes, and opportunities for career development. If you are a motivated and organized individual with a passion for working with others, we encourage you to apply for this exciting opportunity.