Service Excellence Director
4 days ago
We are seeking a highly experienced Customer Service Manager to join our team at Morgan Ryder. As a key member of our team, you will be responsible for delivering exceptional customer service and leading a dedicated customer service team.
About the RoleThis is a fantastic opportunity for someone who is passionate about customer service and has experience managing teams in a technical or defence-related environment. You will be responsible for managing escalations, resolving complex customer service issues, and overseeing export documentation and contract support.
Main Responsibilities- Lead and Develop a Team of 6
- Manage Escalations and Resolve Complex Issues
- Oversee Export Documentation and Contract Support
- Collaborate with Senior Leadership on Strategic Planning
The estimated salary for this role is £70,000 - £90,000 per annum, depending on experience, plus benefits and professional development opportunities.
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Director of Learning and Compliance
3 weeks ago
Liverpool, Liverpool, United Kingdom Carlisle Support Service Full timeAbout This OpportunityWe are seeking an exceptional Director of Learning and Compliance to join our leadership team at Carlisle Support Services.In this role, you will be responsible for driving business growth through effective learning and development initiatives, while ensuring compliance with industry standards and regulatory requirements.Key...
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Mechanical Services Director
4 days ago
Liverpool, Liverpool, United Kingdom Mj Quinn Integrated Services Ltd Full timeJob Title: Mechanical Services DirectorAbout the Role: We are seeking an experienced Mechanical Services Director to lead our mechanical services department. As a key member of our management team, you will be responsible for overseeing strategy, team management, project execution, and quality.Main Responsibilities:* Develop and implement strategic plans for...
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Director of Accounting Services
2 weeks ago
Liverpool, Liverpool, United Kingdom Michael Page (UK) Full timeJob Title: Director of Accounting ServicesMichael Page (UK) is recruiting a Director of Accounting Services to lead the accounts and outsourcing department, driving strategic growth and ensuring exceptional client satisfaction. The ideal candidate will have a strong background in finance, excellent leadership skills, and a deep understanding of business...
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Maintenance Excellence Leader
3 weeks ago
Liverpool, Liverpool, United Kingdom Tiger Resourcing Group Full timeAbout the Role:The Service Director will be responsible for managing a team of over 500 and driving a strategy aligned with long-term goals to foster operational excellence and a high-performance, lean culture. With full P&L responsibility, the role involves overseeing all aspects of financial management, including revenue, orders, and margins.Key...
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Youth Services Director
5 days ago
Liverpool, Liverpool, United Kingdom Leaders In Care Recruitment Full timeLeaders In Care Recruitment is seeking a highly motivated Youth Services Director to join their team in the North West.">This role requires a skilled leader to oversee the management of a children's home, ensuring high-quality care and support for up to three young people. As a Youth Services Director, you will be responsible for supervising and leading a...
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Childcare Operations Director
2 weeks ago
Liverpool, Liverpool, United Kingdom Service Care Solutions Ltd Full timeService Care Solutions Ltd is seeking a Childcare Operations Director to manage a 2-bed children's residential home in Wavertree. This role offers an exciting opportunity for a driven individual to make a positive impact in the lives of young people, within a supportive and forward-thinking organisation.">Estimated Salary: £50,600 per annum28 days annual...
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Food Services Director
2 weeks ago
Liverpool, Liverpool, United Kingdom Compass UK & Ireland Full timeJoin Our TeamAt Compass UK & Ireland, we are committed to fostering an environment where every individual can thrive. As a Director of Food Services, you will be responsible for driving our culinary success and contributing to our reputation as a leader in the industry. Your expertise will help us maintain our position as a market-leading food service...
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Service Excellence Host
4 days ago
Liverpool, Liverpool, United Kingdom VERA Security, Inc. Full timeGrosvenor offers a unique opportunity to work in a fast-paced, exciting environment with roles across all aspects of gaming and customer service.We are seeking a highly skilled Service Excellence Host to join our team. Key responsibilities include:Replenishing stocks to ensure customer access to products at all timesDisplaying a friendly and enthusiastic...
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Liverpool, Liverpool, United Kingdom QHQ Ltd Full timeJob OverviewWe are seeking an exceptional Strategic Technical Director to lead our Quality Excellence initiative at QHQ Ltd, a leading high street Retailer. This role will play a crucial part in shaping our quality strategy and ensuring that our technical team excels in their performance.Salary: £85,000 - £95,000 per annum, depending on experience.This is...
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Culinary Services Director
2 weeks ago
Liverpool, Liverpool, United Kingdom Aramark UK Full timeAramark UK is seeking a highly skilled Culinary Services Director to lead their culinary team at Everton Football Club. This is an excellent opportunity for a dynamic individual to take on a key role in the company's operations.The successful candidate will be responsible for managing the integration between OpX, Back of House systems, and POS, scheduling...
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Service Excellence Specialist
2 months ago
Liverpool, Liverpool, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Service Excellence Specialist, you will be responsible for delivering exceptional customer experiences. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate and timely information about our products and services.Collaborating with internal teams to ensure seamless customer experiences.Staying...
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Head of Operations Excellence
3 weeks ago
Liverpool, Liverpool, United Kingdom Tiger Resourcing Group Full timeThe Tiger Resourcing Group is seeking an exceptional individual to lead our UK maintenance operations as a Service Delivery Director. This critical role will be responsible for driving operational excellence, improving efficiency, and ensuring top-tier service performance across a large, geographically dispersed team.About the Role:Lead a team of over 500,...
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Technical Services Director
3 weeks ago
Liverpool, Liverpool, United Kingdom Matalan Full timeWe are seeking an experienced Technical Services Director to drive change, develop and successfully execute the Matalan quality strategy.Key Responsibilities:Develop and implement a comprehensive quality strategy that aligns with Matalan's objectives.Manage and improve supplier performance to ensure efficiency and effectiveness.Conduct risk assessments to...
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Building Services Director
19 hours ago
Liverpool, Liverpool, United Kingdom PP Associates Ltd Full timeJob DescriptionWe are seeking a highly skilled Building Services Director to join our team at PP Associates Ltd. This is an exciting opportunity for a Senior Property Consultant to take on a leadership role and contribute to the success of our company.Key Responsibilities:Design and provide clear direction to Architectural Technologists for Auto CAD...
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Service Director for Medical Imaging Services
3 weeks ago
Liverpool, Liverpool, United Kingdom TRS Consulting Full timeJob Summary:This is an exciting opportunity to lead a multi-vendor medical imaging service team, driving strategy for installations, service support, and growth across Europe.About the Role:Establish a high-performing team by recruiting, developing, and managing engineers with expertise in installation, service, and technical support.Develop and implement...
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Manufacturing Excellence Director
3 weeks ago
Liverpool, Liverpool, United Kingdom International Automotive Components Full timeKey ResponsibilitiesSupervise and provide engineering servicesDirect the Manufacturing Engineering teamOversee the launch processManage projects from start to finishPlan workloads and prepare RFQsReview contracts to mitigate risksAs a Senior Engineering Manager at International Automotive Components, you will have the opportunity to work on exciting projects...
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Service Delivery Excellence Coordinator
4 days ago
Liverpool, Liverpool, United Kingdom American President Lines Full timeTransforming customer experiences in shipping and logistics, we are seeking a skilled Service Delivery Excellence Coordinator to join our team at CMA CGM. As a key member of our Global Business Services division, you will play a vital role in ensuring seamless delivery of services to our customers.About the RoleThis dynamic position offers the opportunity to...
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Childcare Services Director
3 weeks ago
Liverpool, Liverpool, United Kingdom Swyft Recruitment Full timeJob Title: Childcare Services DirectorCompetitive Salary: £61,000 (Starting at £50,600 for managing one home)Fantastic opportunity to lead a caring team dedicated to providing high-quality childcare in Wavertree.About the Role:This is an ideal position for someone passionate about making a difference in young lives while enjoying the benefits of working...
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Logistics Service Excellence Manager
3 weeks ago
Liverpool, Liverpool, United Kingdom CMA CGM Full timeJob OverviewCMA CGM, a leading global shipping and logistics company, seeks an experienced Logistics Service Excellence Manager to drive customer satisfaction and operational efficiency.
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Customer Service Advisor
3 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryThis is an exciting opportunity to begin a career in customer service with Crown Commercial Service. In this role, you will work as part of a fast-paced customer service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.As a customer service advisor, you will be responsible for providing an efficient and effective single...