Customer Service Representative
19 hours ago
About Us
At Tesco, we are committed to serving our customers, communities, and planet a little better every day. Our core purpose is to be a responsible and sustainable business for all stakeholders, providing a great shopping experience for everyone.
We believe in diversity, equity, and inclusion, creating an environment where everyone feels welcome and valued. We offer flexible working arrangements to suit individual needs, recognizing that life looks different for each of us.
As a Customer Service Representative, you will play a vital role in delivering excellent customer service, ensuring our shoppers have a positive experience in our stores. Your primary responsibility will be to assist customers with their queries, resolve any issues promptly, and provide a friendly and welcoming environment.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues efficiently
- Assist customers with their shopping, offering recommendations and advice when needed
- Work collaboratively with colleagues to maintain a clean and organized store environment
Benefits:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard
- Access to free wellbeing services with a range of resources to support your mind, body, and life
Estimated Salary: £12.44 per hour (within the M25), £13.57 per hour outside the M25
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