Business Transformation Specialist

3 weeks ago

East London, United Kingdom Peabody Full time

Your day as a Business Transformation Specialist could be filled with collaboration with project teams, working closely with business users to grasp their roles and meeting with senior stakeholders. You might facilitate working sessions with impacted colleagues to co-create adoption approaches and gain early engagement. This could also involve assessing the impact of transformation activities on different user groups. Additionally, you could facilitate a business readiness assessment workshop, work with team leads to identify training needs, and develop comprehensive training plans. Your role is crucial in developing change capabilities, skills, and behaviours, focusing on personal and organisational change capabilities.

As a Business Transformation Specialist, you're not just managing change; you're empowering colleagues, residents, and customers to thrive in a dynamic and inclusive environment. With organisation-wide changes like the Culture programme, Data programme, and Digital and channel alignment programmes, your efforts help create great homes, enhance housing services, and make a positive impact on the community.

You're a passionate and determined individual who can leverage your experience in delivering change by collaborating with stakeholders at all levels and adapting change management tools to suit the unique needs of each project. Your role is vital in ensuring that Peabody's projects meet their objectives by increasing adoption and usage, focusing on the people side of change, and fostering a culture that supports growth and continued change.

To be a success in this role, you're:

  1. An experienced Change Manager with evidence of understanding change impacts, developing engagement plans and initiatives to adopt change.
  2. Great at building relationships at all levels; concise in your messaging and able to adapt your style to suit your audience.
  3. A strong facilitator, able to work with gravitas, courage, and be calm under pressure, building credibility and respect with every interaction.
  4. Customer-focused, putting the customer at the centre of everything you do.
  5. Able to influence people at all levels to better understand the implications of change and the need for different approaches dependent on the need.
  6. Experienced working across multiple projects simultaneously.
  7. Experienced working within a change framework.

Here are just a few of the benefits of working at Peabody:

  1. 30 days' annual holiday, plus bank holidays
  2. two additional paid volunteering days each year
  3. flexible benefits scheme, including family-friendly benefits and access to a discount portal
  4. 4 x salary life assurance
  5. up to 10% pension contribution

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