Front of House Team Member

1 month ago

Chelmsford, Essex, United Kingdom whitbread Full time

We're seeking a skilled Front of House Team Member to join our team at Chelmsford (Springfield) Premier Inn. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring our guests have a memorable stay.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and exceeding their expectations.
  • Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests.
  • Prepare and serve food and beverages, using your passion for customer service to create a memorable experience.
  • Manage cash and card transactions, maintaining a high level of accuracy and attention to detail.
  • Contribute to a positive and inclusive team culture, promoting a sense of belonging and respect among colleagues.

What We Offer:

  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in your role.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms, meals, and other perks.
  • A company pension and save-as-you-earn scheme, helping you plan for your future.
  • A range of discounts on shopping, travel, and other everyday expenses.

About Us:

Whitbread is a leading hospitality business, committed to delivering exceptional customer experiences and creating a positive impact on our communities. We're proud to be an inclusive and diverse organization, welcoming applications from candidates of all backgrounds and experiences.

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