Contact Centre Support Specialist

2 months ago


Maidenhead, Windsor and Maidenhead, United Kingdom Wise Employment Group Full time
Job Description

At Wise Employment Group, we are looking for a skilled Contact Centre Support Specialist to join our team. This role involves providing top-notch customer service to our clients, handling customer inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Manage customer relationships and resolve complaints
  • Process orders accurately and efficiently
  • Keep customers informed about the status of their orders
  • Stay updated on company products and services
  • Contribute to the growth and development of the company
Essential Skills and Qualifications
  • Experience in a customer-facing role
  • Strong communication and problem-solving skills
  • Ability to multitask and work under pressure
  • Basic computer skills and knowledge of MS Office
Benefits

We offer a salary of £28,000 per annum, plus opportunities to earn bonus. Our benefits package includes free parking, 20 days holiday plus 8 Bank Holidays, and a Christmas shutdown week off. In addition, we provide gym membership contributions, performance bonuses, and private healthcare.



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