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Restaurant Operations Manager

1 month ago

Coulsdon, Greater London, United Kingdom Pizza Express Full time

We are seeking a skilled Restaurant Operations Manager to join our team at Pizza Express. As a key member of our management team, you will be responsible for driving the commercial success of your restaurant and ensuring that we deliver an exceptional customer experience.

About Us: With a rich history dating back to 1965, Pizza Express has grown into a multichannel international brand with a reputation for quality and excellence. We pride ourselves on being a place where everyone can express themselves, and we value inclusivity and respect above all else.

The Role: As Restaurant Operations Manager, you will be responsible for leading your team to achieve outstanding results in terms of sales, profitability, and customer satisfaction. You will work closely with the General Manager to develop and implement business plans, manage budgets, and drive commercial growth.

Your Key Responsibilities:

  • Lead and Coach Your Team: Develop and lead a high-performing team, providing coaching and guidance to help them reach their full potential.
  • Drive Commercial Growth: Analyze sales data, identify trends and opportunities, and develop strategies to drive revenue growth and improve profitability.
  • Manage Budgets: Oversee budgets, manage expenses, and make informed decisions to optimize resource allocation.
  • Deliver Exceptional Customer Service: Ensure that every customer has an exceptional experience, delivering memorable service and exceeding their expectations.

What We Offer: As a Restaurant Operations Manager at Pizza Express, you will enjoy a competitive salary, bonus scheme, and benefits package. You will also have access to ongoing training and development opportunities to help you grow and succeed in your career.

Our Values: At Pizza Express, we live by three core values: Head, Heart, and Home. We believe in using our heads to drive commercial success, showing our heart by valuing and respecting each other, and feeling at home by creating a welcoming and inclusive environment for everyone.

Estimated Salary: £45,000 - £55,000 per annum, depending on experience.