Senior Tribunal Specialist Leader
1 week ago
Job Description
Key Responsibilities:
- To oversee the day-to-day management of the field-based team and ensure that hearings are covered, tribunal deadlines are met, and resources are utilized efficiently and effectively.
- To carry a small tribunal caseload and cover additional hearings when necessary to meet urgent client or tribunal deadlines.
- To performance manage all Consultants, identifying training needs and providing necessary measures to ensure high-quality service provision.
- To assist and support the Associate Director of Legal with investigations into client or personnel issues.
- To deal with complaints and service issues in a timely manner ensuring satisfactory resolutions.
- To be flexible with work times and adapt to dynamic situations.
Salary: £60,000 - £80,000 per annum, depending on experience.
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