Key Retail Operations Manager
3 weeks ago
The Deputy Shop Manager role at St Lukes Hospice is a fantastic opportunity to join a dynamic team and make a meaningful impact in the community. As we continue to expand our retail portfolio, we are seeking an experienced and motivated individual to support the Shop Manager in managing our Woodseats shop.
Main Responsibilities- Lead the team to achieve profit targets by maximizing sales and minimizing costs.
- Maintain high standards of customer service, shop display, and cleanliness.
- Manage stock efficiently, including pricing, rotation, and disposal.
- Promote St Lukes and its work through engaging with stakeholders and the public.
- Recruit, train, and motivate volunteers and staff.
- Implement necessary procedures and ensure compliance with health, safety, and security standards.
- Previous retail/customer-facing experience is essential.
- Ability to recruit, train, and motivate volunteers or staff is crucial.
- Working knowledge of relevant regulations and financial guidelines is required.
- Excellent communication, organizational, and problem-solving skills are necessary.
- A positive attitude, empathy, and ability to work unsocial hours when required are also essential.
The estimated salary for this position is £35,000 - £40,000 per annum, depending on experience. This is a competitive package that reflects the importance of this role in supporting our hospice services.
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Retail Operations Manager
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