Store Manager Lead

3 weeks ago


Gloucester, Gloucestershire, United Kingdom Under Armour Full time
Empowering Athletes with Excellence

We are seeking a highly skilled Store Manager to lead our team in the Cotswolds, providing an exceptional customer experience and driving sales growth.

About Under Armour

Under Armour is committed to empowering those who strive for more, and our values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Job Description

The Retail Store Manager acts as the 'Business Owner' of the store, responsible for merchandising, financial management, sales staff supervision, and overall store leadership. This role leads a team in achieving sales and profitability targets through operational and merchandising excellence.

Sales & Omni
  • Establish and execute a strategic plan to achieve planned sales and key performance indicators.
  • Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
  • Drive performance through customer service, human resources, inventory control, and store appearance.
Brand image & Customer Experience
  • Act as the leader on duty and consistently model the brand's service standards and selling behaviors.
  • Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel solutions.
Retail Operations
  • Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment.
  • Complete store audit compliance and shrink results aligning with loss prevention standards.
  • Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales targets.
  • Lead visual directives including planning, scheduling, and executing within allotted timeframe.
  • Maintain safe environment of a neat, clean, and organized sales floor, cash wrap and fitting room.
Leadership & Team Collaboration/Management
  • Lead the management team through execution of all performance management tools.
  • Effectively communicate with the management team to align and help drive business strategy.
  • Proactively seek personal learning and development opportunities to build leadership skill set.
  • Evaluate store sales and payroll goals using payroll reports and tools; li>Teach, train, and coach the store leadership team through completion of Division of Responsibilities (DOR).
  • Manage store census, seasonal hiring and turnover, network, recruit, and interview.
  • Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance.


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