Medical Office Receptionist

1 day ago


Leeds, Leeds, United Kingdom The LivingCare Group Full time
Job Title: Medical Office Receptionist

Annual Salary: £22,000 - £28,000.

The LivingCare Group invites applications from highly motivated individuals for the position of Medical Office Receptionist. This vital role requires a friendly, organized, and proactive person who can provide top-notch customer service while ensuring efficient clinic operations.

  • Main Tasks:
    • Welcome patients warmly and handle their queries efficiently, addressing any concerns or issues promptly.
    • Effectively manage post-clinic administration, using your analytical skills to identify areas for improvement.
    • Coordinate referrals, respond to inquiries, and administer tasks related to patient appointments.
    • Facilitate smooth clinic operations by tracking waiting times and escalating when necessary.
    • Maintain accurate records and update patient information in a secure and confidential manner.
Requirements
  • Key Qualifications:
    • Previous experience in medical administration or a similar field, preferably in a fast-paced environment.
    • Strong communication and interpersonal skills, essential for interacting with patients and healthcare professionals.
    • Ability to prioritize tasks and manage multiple responsibilities simultaneously.
    • A compassionate and empathetic approach, providing a supportive and welcoming atmosphere for patients.
    • Basic computer skills, including proficiency in Microsoft Office applications.


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