Field Service Technician
4 weeks ago
Overview
Fujifilm Corporation is seeking a skilled Field Service Technician to join our team in California. As a specialist for toner production equipment, you will provide on-site support, installations, and service repairs to customers in North America.
Responsibilities
- Provide solutions to complex service issues
- Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team
- Develop strong working relationships with customers
- Perform pre-installation assessment and site inspection of equipment
- Complete and submit service activity information and paperwork timely
- Monitor and manage the return of all parts
- Manage and complete all Preventative Maintenance requirements
- Attend training classes to stay current on new and existing products
- Provide technical support and direction to technicians
- Conduct technical training classes as needed
- Provide sales assistance in demos and/or customer visits
- Monitor critical accounts and actively participate in support activities
Required Skills/Education
- High School diploma or GED equivalent
- Two-year electronics or mechanical engineering degree or equivalent in field experience
- 5 or more years of field service experience with toner-based production equipment
- Extensive knowledge in electronics and mechanical operation
- Outstanding customer service
- Computer skills with emphasis on operating systems and hardware
Salary and Benefits
- Up to $36.05 per hour depending on experience
- Medical, Dental, Vision
- Life Insurance
- 401k
- Paid Time Off
EEO/AGENCY NOTES
Fujifilm Corporation is an equal opportunity employer to all, regardless of age, ancestry, color, disability, exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex, and sexual orientation.
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