Collection Account Manager

1 month ago


Truro, Cornwall, United Kingdom Berry Recruitment Full time

We are seeking a skilled Collection Account Manager to join our team in Truro. As a Collection Account Manager, you will be responsible for contacting customers who have fallen into arrears with their clients to collect payments over the phone and work with them to negotiate repayment plans.

Our ideal candidate will have excellent telephone manner and be able to provide customer service over the phone, ensuring professionalism at all times. Experience in a customer-facing role is preferred, but not essential as full training will be given.

The successful candidate will have the opportunity to work with new Commercial Clients and join a company with great earning potential. Benefits include a fantastic uncapped commission structure and ongoing training and personal development.

Key responsibilities:

  • Contact customers who have fallen into arrears with their clients to collect payments over the phone
  • Negotiate repayment plans with customers
  • Provide customer service over the phone, ensuring professionalism at all times

Working hours: 5 hours per week + 1 in 4 Saturdays. Salary: £0.00 per hour + uncapped commission.



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