Resource Management Specialist

3 weeks ago

Birmingham, Birmingham, United Kingdom KPMG Full time

Job Description

Resource Advisor – Audit

Base Location: Birmingham

The KPMG Resourcing function is a cornerstone of our UK business, operating from 20 UK locations and sitting with KPMG Central Services. We do work that matters.

Within Central Services, we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.

From HR and Learning, Finance, Procurement, Facilities, and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.

KPMG is one of the world's largest and most respected consultancy businesses, and we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses that make the UK what it is.

Why Work with KPMG as a Resource Advisor - Audit

The Resource Advisor will work closely with the Resourcing Manager and Performance Leader within their allocated department(s) to understand the resourcing needs of the business. This will involve combining the management of the annual resource planning cycle of our recurring work with the proactive management of ad hoc resourcing requests for non-audit projects.

Key Responsibilities

  • Take responsibility for driving the year-round planning process, working closely with managers and senior managers within their respective departments to understand the resourcing requirements for their individual clients.
  • Proactively monitor resourcing levels against client-level budgets, challenging where resource requests exceed budgeted allocation.
  • Chair manager meetings as a group and also on a one-to-one basis to ensure client needs on each client are covered.
  • Understand client booking requirements in terms of complexity and the nature of the jobs, timing, skills requirements, and link those with the client service staff skills set and preferences.
  • Manage the process around shortfalls – understand where the clashes are and how they can be resolved; challenge the requirements – staffing, timing, etc. Proactively look for solutions by moving bookings around but still achieving an appropriate level of support for our audit clients.
  • Take responsibility for managing the Profinda bookings to ensure that it accurately reflects our current resourcing positions and that it is up to date for a minimum of 6 months in advance.
  • Ensure all staff requests/bookings comply with the requirements of ISQM1 from an assignment to engagement perspective.
  • Understand the drivers behind utilisation and utilisation management, including appropriate charging of time worked on the engagement; booking of training commitments; sickness/absenteeism, etc. Flag issues of either under-utilisation of resources or where individuals are working consistently over the expected hours.
  • Actively participate in regular Resourcing meetings with the Performance Leaders and with the local Resourcing teams.
  • Understand Headcount planning and the need for any additional staff. Proactively communicate with the Resourcing Manager on any issues and concerns arising from the level of headcount we have and the level of ongoing commitments.
  • Manage holiday requests in conjunction with the agreed policy.
  • Training – advising on training bookings, dealing with cancellations and issues as they arise; develop and promote an understanding of the training path requirements for all grades. Chase attendance on mandatory training courses.

Requirements

  • Excellent personal effectiveness to deal with conflicts, express own ideas persuasively and creatively, obtain buy-in and influence decision outcomes while managing the expectations of the business.
  • Good commercial awareness of the business issues that drive resourcing.
  • Understand our market to balance business goals against each individual's goals.
  • Confidence to challenge when necessary at all levels.
  • Strong influencing skills to obtain resources for projects both at very short notice and in advance.
  • An excellent negotiator who is able to build relationships in a wider network.

Desirable Skills

  • Experience in a resource management environment is desirable.
  • Strong multi-tasking skills with excellent judgment to work within potentially competing demands.

To discuss this role or wider Central Services roles with our recruitment team, please apply, create a profile, upload your CV, and begin to make your mark with KPMG.

Find out more:

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