Senior Performance Analyst

4 weeks ago

London, Greater London, United Kingdom IMPETUS Full time

**Job Description**

The Senior Impact & Performance Analyst role at Impetus is a key position that plays a vital part in advancing the organization's mission by providing a clear picture of both the impact of our portfolio partners and the effectiveness of Impetus's support.

The role ensures that strong data collection, rigorous analysis, and actionable insights are at the heart of Impetus's efforts. The Senior Impact & Performance Analyst will develop performance management tools, such as those within Salesforce, and champion organisation-wide data accessibility.

The successful candidate will have a passion for drawing insight from data to continually improve performance and impact, with a strong affinity to Impetus' mission and EDI commitments.

Main Responsibilities:

  • To use insights from data to enable our team to continually improve our support to our portfolio partners
  • Map annual performance reporting calendar for all relevant stakeholders
  • Maintain and develop templates and processes for collecting internal and external data and generating key performance reports
  • Manage and develop performance databases and knowledge, ensuring they meet the needs of different users within Impetus, compliance with GDPR and data security
  • Lead the collection of tri-annual performance and annual survey data from portfolio partners, Impetus teams and other stakeholders
  • Produce regular performance reports vs. benchmarks
  • Design and develop tools to help make information more accessible for a range of stakeholders, including external comms
  • Present and communicate data to help facilitate discussions, enhance our work, and influence internal and external stakeholders
  • Document and track progress against agreed actions from Annual Review and Portfolio Reviews

Requirements:

  • Passion for drawing insight from data to continually improve performance and impact, with a strong affinity to Impetus' mission and EDI commitments
  • Background including data analysis, with the ability to produce high-quality outputs to clearly explain findings and tell a meaningful story
  • Experience manipulating, processing, and extracting value from sometimes large and nuanced data sets
  • Advanced proficiency in MS Excel and PowerPoint
  • Experience of working with CRM systems (experience with Salesforce a bonus)
  • Highly attentive to detail, with a clear approach to auditing own work and analyses, and suggesting process improvements

Apply now by completing the online form, including the equal opportunities monitoring form.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation or marital status.

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