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Field Operations Manager

2 months ago

Orpington, Greater London, United Kingdom Pertemps Thames Water Full time
{"h1": "Field Operations Manager", "p": "We are seeking a highly skilled and experienced Field Operations Manager to join our Water Networks and Leakage team. As a key member of our team, you will be responsible for ensuring the safe and efficient delivery of our services to customers. Your role will involve developing strong working relationships with key stakeholders, including planning teams, contractors, and external partners. This exciting opportunity offers a mix of office and fieldwork, with a focus on delivering excellent customer service and operational performance. Key Responsibilities:
  • Performance manage a field operations team to deliver operational performance and customer service targets.
  • Monitor and drive performance against key metrics to ensure all work is responded to in a timely fashion.
  • Conduct regular site visits to assess the quality of work being completed by your team.
  • Identify and support the implementation of new initiatives to drive operational efficiency and customer service improvements.
Requirements:
  • Knowledge and understanding of the clean water network is desirable but not essential.
  • Leading, developing, and performance managing field-based operatives.
  • Formal leadership and management qualifications are desirable but not essential.
  • You will be fully competent in the use of Microsoft Office and planning and reporting software.
What We Offer:
  • 26 days holiday per year increasing to 30 with length of service (plus bank holidays).
  • Paying between \u00a337,000-\u00a045,000 depending on your level of experience.
  • Contributory pension - Defined Contribution - Maximum of 12% - 2x employee contribution.
  • Personal Medical Assessments - Open to all once a year.
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
"}