Global Client Development Manager

2 weeks ago

London, Greater London, United Kingdom LexisNexis Risk Solutions Full time

At LexisNexis Risk Solutions, we are committed to delivering an unparalleled customer experience. As a Regional Account Manager (French Speaking), you will play a key role in driving revenue growth, increasing customer loyalty, and promoting the company's brand reputation in the marketplace.

About the Business

We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. Our mission is to optimize the world's resources, providing companies with data and intelligence to successfully navigate global value chains.

Our customers benefit from instant access to price assessments, reports, forecasts, and supply and demand data. We excel in communication, driven by a genuine desire to make a positive mark on our business.

About the Role

You will be responsible for managing a portfolio of high-value clients and developing long-term relationships with them to ensure their satisfaction and retention. You will act as the primary point of contact for your clients, addressing their needs and concerns, and collaborating with internal teams to deliver solutions that meet their business objectives.

Key Responsibilities:
  • Establishing great, long-term customer relationships while capturing high-value growth opportunities.
  • Maintaining high-quality customer engagement through phone, email, and social media.
  • Recording client engagement and communication on a CRM.
  • Collaborating with all business functions locally and globally to support go-to-market outreach.
Requirements:

To succeed in this role, you must be fluent in French and possess excellent communication and interpersonal skills. Experience with client engagement and communication on a CRM is essential, as well as the ability to travel to targeted clients each month.

Benefits:

We offer a competitive salary, estimated at $120,000 per annum, based on industry standards and location. Additionally, we prioritize inclusive leadership and equitable processes as part of our culture. If you have a disability or other need that requires accommodation, please let us know.

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