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Leisure Membership Advisor

2 months ago

Portsmouth, Portsmouth, United Kingdom Village Hotels Full time
About the Role

We are seeking a highly motivated and enthusiastic Leisure Membership Advisor to join our team at Village Hotels. As a key member of our sales team, you will be responsible for delivering exceptional customer service and promoting our leisure facilities to potential new members.

Key Responsibilities
  • Provide exceptional customer service to all members and potential new members
  • Promote our leisure facilities and services to potential new members
  • Meet and exceed sales targets
  • Work closely with the sales team to achieve sales goals
  • Develop and maintain relationships with existing members
What We Offer

We offer a competitive salary, uncapped commission, and a range of benefits including:

  • Complimentary full leisure club membership for you and a family member or friend
  • Employee discount on overnight stays at Village Hotels
  • 50% discount on food and drink purchased on or off shift
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many High Street Brands
  • A range of wellbeing and healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive and inclusive work environment with loads of development opportunities
Requirements

To be successful in this role, you will need:

  • A natural ability to interact with all types of people
  • A passion for leisure, fitness and customer service
  • An ability to understand the individual needs and wants of our members
  • A drive to achieve and exceed targets
  • A team mentality, forming great relationships within leisure and other departments
What We're Looking For

We're looking for someone who is enthusiastic, motivated, and passionate about delivering exceptional customer service. If you have a positive attitude, a strong work ethic, and a desire to succeed, we'd love to hear from you.