Technical Manager

1 week ago

Ashford, Kent, United Kingdom Carrier Full time

About the role

The Fire Safety Product Development Lead is responsible for the oversight and development of Fire Safety Products and providing quality assurance of current fire detection products. The role involves reviewing building control consultations for simple, complex, and fire-engineered design submissions. The Fire Safety Product Development Lead will provide support and guidance to the business while providing customer support remotely and site visits where our products have been installed. The role also involves supporting, training, and offering guidance to our current team of sales professionals and customers in line with our quality framework.

You will develop and support business engagement campaigns and work with other departments and partners to improve the quality of our products. The role also involves attending external bodies, national committees, or working groups as required and networking with peers to capture and share learning and good practice.

This is an exciting role for a Fire Safety Product Development Lead aspiring to be part of a customer-focused team. You'll be involved in all stages of product design from the initial concept through to release for manufacture and create new designs to update our current product range. Your key responsibilities will be the following:

As a Fire Safety Product Development Lead, you'll be responsible for:

  • Designing and developing new Fire Detectors and associated ancillaries.
  • Resolving problems at the root cause and managing the engineering change process.
  • Supporting our product team to maintain and ensure safety and quality.
  • Proactively identifying continuous improvements of our products.
  • Working with the current team, identifying knowledge gaps in products and legislation, and providing training.
  • On-site support to customers facing issues and providing CPD training where required.

To be successful in this role, you should have:

  • Previous experience working in the residential fire industry.
  • A degree or equivalent in Design Engineering.
  • Good knowledge of the fire legislation in England and Scotland.
  • Experience in manufacturing fire detection equipment.
  • Problem-solving tool knowledge.
  • The ability to work on their own initiative with minimum supervision and communicate effectively both written and verbal at all levels.
  • Attention to detail and the ability to multi-task will be key to ensuring the expectations of our internal and external customers are met.
  • Experience of working in the fire industry at a technical level.
  • Self-motivation, ability to work and get on well with others, both internal and external, ability to achieve deadlines and targets on their own initiative, personable, and a good communicator.
  • Ability to talk and present to large groups of people.
  • Ability to understand, interpret, and simplify complex information.

What we offer

We offer excellent development opportunities, an attractive salary, and exceptional benefits including the following:

  • A home-based role.
  • A laptop and smartphone.
  • A company vehicle or car allowance.
  • 25 days' holiday and bank holiday.
  • A holiday purchase scheme.
  • A company pension.
  • Life insurance.
  • Career progression.

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:

  • An initial call with our sourcing/recruitment team.
  • An interview with the Manager.

Our commitment to you

As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.

The values that guide us are respect, integrity, inclusion, innovation, and excellence.

We're excited for you to join us and make a difference.

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