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Retail Store Manager

2 months ago

Newbury, West Berkshire, United Kingdom Zachary Daniels Full time

Job Summary:

Zachary Daniels is seeking a highly skilled and experienced Store Manager to join our team. As a Store Manager, you will be responsible for driving customer service standards, sales, and site profitability in our retail stores.

Key Responsibilities:

  • Customer Service: Drive customer service standards in your store, ensuring a positive experience for all customers.
  • Sales and Profitability: Drive sales in store and ensure site profitability through effective management of sales teams and inventory.
  • Team Development: Train, coach, and develop your team to achieve their full potential and meet business objectives.
  • Brand Standards: Maintain company and brand standards, adhering to health and safety guidelines and ensuring a clean and safe working environment.
  • Performance Metrics: Achieve store and company key performance indicators (KPIs) through effective management and leadership.
  • Competitor Analysis: Stay up-to-date with current trends and competitor analysis to ensure our stores remain competitive.
  • Shop Floor Presence: Be an active presence on the shop floor, leading by example and demonstrating a commitment to customer service and sales excellence.

Requirements:

To be successful in this role, you will have demonstrable experience as a Store Manager or General Manager in a large format or big box retail environment. You will be a natural leader, with excellent communication and interpersonal skills, and a proven track record of driving sales and customer service excellence.

What We Offer:

In return for your hard work and dedication, you will receive a competitive salary, bonuses, and opportunities for career development and growth.