Product Quality Specialist
4 weeks ago
About the Role
We are seeking a skilled Product Quality Specialist to contribute to the product quality, safety, and recovery processes in our store. As a key member of our Recovery Team, you will play a vital role in ensuring our products meet the highest standards of quality and safety.
Key Responsibilities
- Take necessary action on products to give them a second chance, through As-Is Selling, Repackaging, or spare parts management.
- Present and Sell IKEA products in As-Is using a strong commercial expression, selling these products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business.
- Always consider the sustainability impact when deciding when and how to recover products.
- Represent and be an ambassador for product recovery, quality, and safety awareness in the unit.
- Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety, and recovery.
- Support and execute the product quality and safety-related tasks in the unit to constantly improve customers' product quality perception of our IKEA products.
What We Offer
- A competitive hourly rate
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A range of benefits, including a co-worker discount, I-Benefits discount portal, and more
Requirements
- Business-minded and result-driven with a customer focus
- Experience of working in a customer- and commercial-oriented business
- Open to change and a high level of flexibility
- Ability to take personal initiatives
- Ability to prioritise and organise personal work duties to make the most efficient use of time available
- Creative with attention to detail
- Good knowledge of the IKEA product range
- Good ability to use power tools and craftsmanship in product assembly
Why Work with Us
We value diversity and inclusivity in the workplace and welcome candidates from all walks of life to join our team. We offer a range of benefits and opportunities for professional growth and development, and we are committed to creating a positive and supportive work environment.
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