Client Success Associate
3 weeks ago
We are seeking a highly motivated Client Success Associate to join our team in Exeter. As a Client Success Associate, you will be responsible for ensuring client satisfaction and loyalty by providing exceptional customer service and support.
About the Role:
- Develop and maintain strong relationships with existing clients to ensure their continued satisfaction and loyalty.
- Provide exceptional customer service and support to ensure client retention and acquisition.
- Work closely with cross-functional teams to develop and execute sales strategies.
- Meet or exceed monthly and quarterly sales targets.
- Identify new business opportunities through networking, research, and referrals.
Requirements:
- Proven track record of success in sales or account management.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong analytical and technical skills.
- High school diploma or equivalent required; Bachelor's degree preferred.
Benefits:
- Competitive salary: £20,000 - £26,000 per annum.
- Bonus structure based on performance.
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and development opportunities.
- Cycle-to-work loan scheme available.
- Access to hundreds of high-street retailer discounts through our reward and recognition platform.
- Employee Assistance Programme (EAP) to support employees outside of work.
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