Client Success Associate

3 weeks ago


Exeter, Devon, United Kingdom Acorn by Synergie Full time
Client Success Associate

We are seeking a highly motivated Client Success Associate to join our team in Exeter. As a Client Success Associate, you will be responsible for ensuring client satisfaction and loyalty by providing exceptional customer service and support.

About the Role:

  • Develop and maintain strong relationships with existing clients to ensure their continued satisfaction and loyalty.
  • Provide exceptional customer service and support to ensure client retention and acquisition.
  • Work closely with cross-functional teams to develop and execute sales strategies.
  • Meet or exceed monthly and quarterly sales targets.
  • Identify new business opportunities through networking, research, and referrals.

Requirements:

  • Proven track record of success in sales or account management.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and technical skills.
  • High school diploma or equivalent required; Bachelor's degree preferred.

Benefits:

  • Competitive salary: £20,000 - £26,000 per annum.
  • Bonus structure based on performance.
  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities.
  • Cycle-to-work loan scheme available.
  • Access to hundreds of high-street retailer discounts through our reward and recognition platform.
  • Employee Assistance Programme (EAP) to support employees outside of work.


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