Railway Operations Coordinator

4 weeks ago


Crawley, West Sussex, United Kingdom Govia Thameslink Railway Full time
About the Role

At Govia Thameslink Railway, we are seeking a highly skilled and experienced individual to fill the position of On Board Coordinator. This is an exciting opportunity for a motivated professional to join our team and contribute to delivering exceptional customer service on our train services.

The successful candidate will be responsible for coordinating On Board staff coverage, managing incidents, and implementing service recovery plans to meet targets and timescales. As a pivotal member of our team, you will work closely with On Board staff to exceed customer expectations and ensure that our passengers requiring assisted travel receive the highest level of care.

About You
  • You have a full understanding of timetables, train crew diagrams, and can interpret data accurately.
  • You possess excellent communication skills and the ability to work effectively as part of a team.
  • You have strong organisational and planning skills, with the ability to prioritise tasks and manage your time efficiently.
  • You are able to multitask, solve problems creatively, and adapt to changing situations.
  • You have a passion for delivering exceptional customer service and can think on your feet to resolve issues.
What We Offer

We offer a competitive salary of £40,000 per annum, reflecting the importance of this role in ensuring our customers receive the best possible experience. As a key member of our team, you will have opportunities for career growth and development, as well as access to exclusive benefits packages.

How to Apply

If you are a motivated and dedicated professional looking for a challenging role in a fast-paced environment, please submit your application. We look forward to hearing from you.


  • On Board Coordinator

    4 weeks ago


    Crawley, West Sussex, United Kingdom Govia Thameslink Railway Full time

    About the Role:As a On Board Coordinator at Govia Thameslink Railway, you will play a crucial part in ensuring the smooth delivery of our passenger service within the GTR geographical area. Key Responsibilities:Providing On Board Supervisor/Customer Host coverage on specific train services.Dealing with incidents affecting on board staff member...


  • Crawley, West Sussex, United Kingdom Govia Thameslink Railway Full time

    Lead a Team of Dedicated ProfessionalsAs a Station Team Leader with Govia Thameslink Railway, you will have the opportunity to lead a team of up to 15 professionals in delivering outstanding customer service. Your primary responsibility will be to ensure that customers have a seamless and enjoyable travel experience.The ideal candidate will have previous...


  • Crawley, West Sussex, United Kingdom Govia Thameslink Railway Full time

    Lead and Motivate a High-Performing TeamGovia Thameslink Railway is looking for a motivated and experienced Station Team Leader to lead our team. As a Station Team Leader, you will be responsible for motivating and developing your team to deliver outstanding customer service. Your primary responsibility will be to ensure that customers have a seamless and...

  • Transport Team Lead

    4 weeks ago


    Crawley, West Sussex, United Kingdom Govia Thameslink Railway Full time

    Deliver Exceptional Customer ExperienceGovia Thameslink Railway is seeking an experienced Station Team Leader to join our team. As a Station Team Leader, you will be responsible for ensuring that customers have a welcoming and relaxed travel experience. This includes being visible and anticipating the needs of the customer to meet their expectations.You will...


  • Crawley, West Sussex, United Kingdom Graham Rose Full time

    Job Title: Operations CoordinatorWe are seeking a highly organized and communicative Operations Coordinator to join Graham Rose. As an Operations Coordinator, you will be responsible for coordinating various works and ensuring customer satisfaction.This role requires strong analytical skills and the ability to manage change. The successful candidate will...


  • Crawley, West Sussex, United Kingdom Austin Fraser Full time

    Job Title:Operations and Logistics CoordinatorEstimated Salary:$50,000 - $65,000 per annumCompany Overview:Austin Fraser is a leading recruitment agency specialising in manufacturing and logistics roles.Job Description:We are seeking an experienced Operations and Logistics Coordinator to join our client's team in Crawley. As a key member of the production...


  • Crawley, West Sussex, United Kingdom Network Aviation Group Full time

    **Job Title:** Airport Operations Coordinator**Location:** Crawley, United KingdomThis role is an exciting opportunity for someone with a passion for aviation to join our team as an Airport Operations Coordinator. We are looking for a highly organized and detail-oriented individual to provide support to the operations team.As an Airport Operations...


  • Crawley, West Sussex, United Kingdom Newrest-All Limited Full time

    Ground Operations Coordinator RoleNewrest-All Limited is seeking a Ground Operations Coordinator to assist in the day-to-day management of our ground operations.Responsibilities:Coordinate ground handling activities, including baggage and cargo processing.Supervise the staff screening process to maintain high levels of security.Collaborate with colleagues to...


  • Crawley, West Sussex, United Kingdom Rathbones Group Plc Full time

    About the RoleThis Operations Coordinator position involves providing administration support for portfolio transfers, monitoring account amendments, and responding to client inquiries. You will also contribute to staff meetings, suggesting improvements to procedures and processes.


  • Crawley, West Sussex, United Kingdom MorePeople Full time

    Nursery Operations Coordinator Job DescriptionMorePeople is looking for a skilled Nursery Operations Coordinator to join our team. This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will be responsible for coordinating daily operations, managing inventory, and maintaining accurate records. As part of our team, you will...


  • Crawley, West Sussex, United Kingdom Accor Hotels Full time

    We are seeking a highly organized HOSPITALITY OPERATIONS COORDINATOR to join our team at Accor Hotels. In this role, you will be responsible for coordinating the front office operations and ensuring that all guest interactions are handled efficiently and effectively.Main Responsibilities:To coordinate the front office operations, including managing cashiers...

  • Operations Coordinator

    2 months ago


    Crawley, West Sussex, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals in Crawley is seeking a seasoned Operations Coordinator to lead our project teams. The ideal candidate will oversee and guide diverse projects across multiple departments, ensuring timely and successful delivery.Key Responsibilities:Develop and execute project plans, adhering to strict deadlines and budget constraints.Coordinate internal...


  • Crawley, West Sussex, United Kingdom Triangle Recruitment. Full time

    Triangle Recruitment is partnering with Ibstock Kevington to find an experienced administrator for a full-time position at our manufacturing site in Crawley.As a key member of our team, you will provide administrative support to all functions and departments.Key Responsibilities:Supporting the operations team to ensure smooth day-to-day operationsProviding...


  • Crawley, West Sussex, United Kingdom Pertemps Full time

    Pertemps is seeking a Maintenance Operations Coordinator to support the scheduling team in coordinating drivers for live and planned maintenance jobs, ensuring efficient routing and time management.The ideal candidate will have previous experience in service coordination or a similar role. Key responsibilities include updating job orders, maintaining...


  • Crawley, West Sussex, United Kingdom Bennett and Game Recruitment Full time

    We are seeking a Freight Operations Coordinator to join our team in Crawley. This role offers a competitive salary of £32,500 and great opportunities for growth and development after a successful probation period.This is an exciting opportunity to welcome a team member within the Import department of a 40-year strong specialist freight company. The ideal...


  • Crawley, West Sussex, United Kingdom Newrest-All Limited Full time

    About the Role:We are seeking a highly motivated and organized Logistics Operations Coordinator to join our team at Newrest-All Limited. This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same.Key Responsibilities:To provide logistical support to the Transport/Shift Manager, ensuring seamless operations and...


  • Crawley, West Sussex, United Kingdom Parmar Staffing Full time

    Job Summary:We are seeking a highly organized and methodical Manufacturing Operations Coordinator to join our team at Parmar Staffing. The ideal candidate will have experience managing a variety of orders in a fast-paced environment and be able to work closely with production management to ensure compliance and correctness.About the Role:The successful...


  • Crawley, West Sussex, United Kingdom Jigsaw Group Full time

    About Jigsaw GroupWe are a family-run business, built on strong values and a commitment to delivering exceptional customer experiences. Our diverse product range has contributed significantly to the town's vibrant atmosphere, with numerous restaurants, shops, and cultural events catering to the local population.Salary InformationThe successful candidate can...


  • Crawley, West Sussex, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full time

    We are looking for a Financial Operations Coordinator to join our team at CBSbutler Holdings Limited trading as CBSbutler.Job Summary:This is a 4-month contract role with a competitive hourly rate of £17.00 per hour, offering hybrid working arrangements.Key Responsibilities:Cash Management: Oversee cash inflows and outflows, ensuring timely and accurate...


  • Crawley, West Sussex, United Kingdom Siemens Mobility Full time

    Siemens Mobility is dedicated to pioneering the future of transportation. We are searching for forward-thinkers who are eager to challenge themselves and make a tangible impact in the railway industry.This role forms a pivotal part of the project's day-to-day operations, minimising train running delays and providing outstanding service to customers and...