Transport Operations Coordinator

2 weeks ago

South Ockendon, Thurrock, United Kingdom Strive Supply Chain Services Ltd Full time
Job Title: Transport Planner

We are seeking a highly skilled Transport Planner to join our team at Strive Supply Chain Services Ltd. As a Transport Planner, you will play a crucial role in ensuring the efficient planning of drivers' delivery schedules and updating plans to meet the business's needs.

Key Responsibilities:
  • Manage the delivery operation process efficiently from order acceptance to order invoice
  • Daily input of KPI's, delivery and collection issues, preparing paperwork
  • Provide excellent customer satisfaction with prompt response and drive innovation in efficiency and cost-effectiveness
  • Prioritize workload and deal with a demanding transport plan, planning for multiple customers for next day and same day deliveries
  • Meet transport legislation commitments
  • Promote and adhere to good health and safety practices
  • Monitor fleet maintenance requirements and liaise with our Fleet Department
  • Continuously develop your skills to keep up-to-date with technical, legal, and training best practices
  • Liaise with customers to facilitate best practice for them
Requirements:
  • Previous experience as a Transport Planner is essential
  • Organizational skills and ability to manage multiple tasks using your own initiative
  • Strong communication and customer service skills, both written and verbal
  • Knowledge of the WTD, Drivers Hours, Tachograph, and Transport legislation
  • Ability to prioritize your workload but also work as part of a team
  • High level of analytical skill with attention to detail
  • Conversant in IT skills, e.g., Microsoft Office Suite (Word, Excel) and CRM systems
Benefits:
  • 23 days' annual leave, including bank holidays, and company pension
  • Confidential Employee Assistance Program for you and your family members
  • Death in Service equal to three times your annual salary after six months' service
  • Private Medical Scheme eligibility after six months' service
  • Company pension
  • Discounted or free food
  • On-site parking
  • Referral program
  • Sick pay

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