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Store Manager

2 months ago

Basingstoke, Hampshire, United Kingdom Pet Family Limited Full time
Store Manager Opportunity at Pet Family Limited

We are seeking a highly motivated and customer-focused Store Manager to join our team at Pet Family Limited. As a Store Manager, you will be responsible for delivering exceptional customer service, driving sales growth, and leading a team of retail professionals.

Key Responsibilities:
  • Customer Service: Provide outstanding customer service, ensuring every customer leaves the store satisfied and engaged.
  • Sales Performance: Drive sales growth by identifying opportunities, implementing promotions, and maintaining a high level of product knowledge.
  • Team Leadership: Lead and motivate a team of retail professionals, providing coaching, training, and development opportunities to ensure they reach their full potential.
  • Store Operations: Maintain a clean, well-organized store environment, ensuring products are fully stocked, well-presented, and easily accessible.
  • Inventory Management: Manage inventory levels, conducting regular stocktakes, and investigating any stock losses or discrepancies.
Requirements:
  • Customer Focus: A genuine interest in delivering exceptional customer service and building strong relationships with customers.
  • Leadership Skills: Strong leadership and management qualities, with the ability to motivate and develop a team.
  • Product Knowledge: A passion for pet food and a desire to learn about our products and services.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and suppliers.
What We Offer:
  • Extensive Training and Development: A comprehensive training program, including our Pets Corner Curriculum, to help you develop your skills and knowledge.
  • Bonus Scheme: A bonus scheme for all team members, recognizing and rewarding outstanding performance.
  • Holiday Entitlement: Up to 28 days' holiday entitlement, plus bank holidays.
  • Pension Scheme: A salary exchange pension scheme, providing a secure retirement plan.
  • Staff Discounts: Discounts on pet food, accessories, and services, as well as other retail and wellbeing brands.