Retail Store Leader

2 days ago


Reading, Reading, United Kingdom undisclosed Full time
About the Role

As a key member of our team, you will be responsible for driving the success of our stores. We are looking for a highly motivated and experienced candidate who can lead and develop a team of colleagues to deliver commercial growth and exceptional customer experiences.

Main Responsibilities:

  • Coach, train and develop colleagues to ensure they have the skills and knowledge required to deliver customer service excellence.
  • Make commercial decisions around stock availability and merchandising to ensure the store is always looking its best.
  • Recruit, train and develop a team of Assistant Managers, Team Leaders, and Sales Assistants who reflect our values and behaviours.
  • Provide constructive and beneficial feedback to the store team, District, and Regional Managers around store performance and business opportunities.
  • Work collaboratively with wider stakeholders across the business to drive commercial growth and customer satisfaction.
About the Company

We are a leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. Our mission is to provide exceptional customer experiences and deliver commercial growth through our team's hard work and dedication.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • A fun and dynamic work environment.
  • A 25% colleague discount in-store and online.
  • Access to blended learning and development content.

Requirements:

  • Previous experience as a store manager within a retail environment.
  • Strong leadership and coaching skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with wider stakeholders across the business.

Language Code: en


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