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Service Engineer

1 month ago

Birmingham, Birmingham, United Kingdom fish4.co - Jobboard Full time

Job Summary:

We are seeking a skilled Service Engineer to join our team in Birmingham. As a Regional Service Engineer, you will be responsible for servicing and maintaining portable chemical toilets, ADA approved wheelchair access units, and mobile eco welfare units in the South West region.

Key Responsibilities:

  1. Service and maintain welfare units, ensuring they are in good working condition.
  2. Carry out routine inspections, troubleshoot issues, and perform repairs as needed.
  3. Travel between regional depots and customer sites to inspect, service, and repair equipment.
  4. Prioritise service tasks based on urgency and customer needs.
  5. Maintain accurate service records, documenting inspections, repairs, and parts replacements.
  6. Interact with customers professionally, addressing requests and providing technical assistance as needed.
  7. Follow company policies, procedures, and safety regulations during all service activities.
  8. Participate in training programs and provide feedback for process improvement.

Requirements:

  1. Proven experience in a fitter role with relevant mechanical qualifications or equivalent experience.
  2. Preferably, a comprehensive understanding of welfare units.
  3. Exceptional attention to detail and accuracy, coupled with the ability to perform effectively under pressure.
  4. A customer-centric approach to workload management and a dedication to collaborative teamwork.
  5. Valid UK driving license is necessary.