Senior IT Service Manager

6 days ago


London, Greater London, United Kingdom IP-People Full time

Discover a new career opportunity as a Senior IT Service Manager at IP-People, where you will be responsible for leading the delivery of high-quality services to our clients.

We are seeking an experienced Technical Service Delivery Lead who is skilled in building strong relationships with customers and managing escalations. As a key member of our team, you will be instrumental in delivering top-tier service through thorough process management and accurate reporting.

The successful candidate will have at least 2 years' experience in Service Delivery Management within a Managed Service environment, with a proven track record of success in building trusted relationships with customers.

You will be proficient in service delivery, project management, and planning, with excellent communication and interpersonal skills. Additionally, you will be skilled in report production and document writing, with familiarity with Microsoft Word, PowerPoint, and Excel.

We offer a competitive salary of £50,000-£55,000 per annum, depending on experience, as well as opportunities for professional growth and development. If you are looking for a challenging and rewarding role in a dynamic and award-winning team, we encourage you to apply today



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