Sales Support Specialist

1 day ago


Daventry, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at Hays Specialist Recruitment Limited. As a key member of our sales team, you will play a vital role in ensuring the smooth operation of sales processes and contributing to overall sales success.

Key Responsibilities
  • Order Processing: Accurately process customer orders, ensuring timely and correct fulfilment.
  • Maintain and Update Customer Data: Maintain and update customer and sales data in the company's CRM system.
  • Sales Reporting and Analysis: Prepare sales reports and analyze sales performance metrics.
  • Customer Support: Assist with customer enquiries and resolve issues related to orders, billing, or returns.
  • Sales Contract Management: Manage and track sales contracts and agreements.
  • Administrative Support: Handle general administrative duties such as filing, photocopying, and data entry.
  • Team Support: Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and managing travel arrangements.
Additional Skills
  • CRM Experience: Experience with CRM software (e.g., Salesforce, HubSpot).
  • Sales Knowledge: Knowledge of sales processes and terminology.
  • Customer Service: Experience in customer service.
Requirements
  • Organizational Skills: Strong organisational and time management skills.
  • Technical Skills: Proficiency in Microsoft Office Suite, especially Excel and Word.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Attention to Detail: Attention to detail and accuracy.
  • Teamwork: Ability to work independently and as part of a team.


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