Sales Associate

5 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Frasers Group Full time

About Us

Frasers Group is a leading retailer in the UK, specializing in gaming and technology products. We're committed to building a community of gamers and providing them with the best possible experience.

Job Summary

We're seeking a highly motivated and customer-focused Sales Assistant to join our team at our busy store. As a Sales Assistant, you will be responsible for delivering exceptional customer service, building relationships with our local gaming community, and providing expert knowledge on our products.

Key Responsibilities

  • Customer Service: Deliver a high standard of customer service at all times, ensuring that customers have a positive experience in our store.
  • Community Building: Build relationships with our local gaming community to ensure loyalty and return custom.
  • Product Knowledge: Provide expert knowledge on our products, matching them to customers' needs and preferences.
  • Sales and Upselling: Attach products to maximize transactional value, link selling, and up-selling.
  • Teamwork: Work with the rest of the team to deliver an energetic and welcoming in-store atmosphere.

Requirements

  • Communication Skills: Be friendly, honest, and approachable, with excellent communication skills.
  • Work Ethic: Have a positive attitude and excellent work ethic.
  • Initiative: Be able to work on your own initiative and cope with changing priorities.
  • Team Player: Be reliable and a true team player.

What We Offer

  • Development Opportunities: Fantastic opportunities for development and promotion.
  • Staff Discounts: Awesome staff discounts on the latest games, consoles, tech, and more.
  • Pension Contributions: Matched pension contributions.
  • Benefits Package: A generous benefits package.


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